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Pricing

Events are on us.Pay for the asking.

Every workspace includes 1,000,000 events a month. Plans are per member, so only the people who ask a lot pay. Everyone starts on Free.

Free

€0/ member / month

Every member starts here

  • ✓Queries up to 2 GiB and 60 s
  • ✓Results kept 7 days
  • ✓20 saved queries
Start free
Recommended

Pro

€10/ member / month

+100,000 events for the workspace

  • ✓Queries up to 4 GiB and 5 min
  • ✓Results kept 30 days
  • ✓200 saved queries
Start free

Max

€50/ member / month

+1,000,000 events for the workspace

  • ✓Queries up to 4 GiB and 15 min
  • ✓Results kept 90 days
  • ✓2,000 saved queries
Start free

Prices are per member per month and exclude VAT. They may change with 30 days' notice.

One quota for the whole workspace.

The monthly event quota is the workspace's free million plus what each paid member adds. It is shared by everyone and resets on the first of the month (UTC).

Need more events? Put another member on a paid plan, or upgrade one. A change reaches the system within a minute.

Example: one member on Max, two on Pro, three on Free

Included with the workspace1,000,000
1 member on Max+ 1,000,000
2 members on Pro+ 200,000
3 members on Free0
Events per month2,200,000

Query credits, in one line.

One credit is one GiB of query memory for one second. Small questions are cheap, big ones cost more, and you only pay for the run that gives the answer.

  • ✓Credits are personal, per workspace
  • ✓Looking at a stored result is free
  • ✓A run that needed more memory and was retried costs nothing
  • ✓Your AI tool tells you what each query cost
A quick count over last weeka few credits
10 seconds with 1 GiB of memory10 credits
10 seconds with 4 GiB of memory40 credits

Credits count per month and start again on the first of the month (UTC). When the system is busy, Max runs first, then Pro, then Free.

Compare plans

Price per member per month

Free: €0Pro: €10Max: €50

Adds to the workspace's monthly events

Free: –Pro: +100,000Max: +1,000,000

Query credits per month

Free: 500Pro: 20,000Max: 100,000

Memory per query

Free: 1 to 2 GiBPro: 1 to 4 GiBMax: 1 to 4 GiB

Time limit per query

Free: 60 secondsPro: 5 minutesMax: 15 minutes

Queries at once

Free: 1Pro: 2Max: 4

Queries waiting or running

Free: 5Pro: 20Max: 50

Results kept

Free: 7 daysPro: 30 daysMax: 90 days

Rows per export

Free: 1,000,000Pro: 50,000,000Max: No limit

Saved queries in the workspace

Free: 20Pro: 200Max: 2,000

Place in the queue when busy

Free: ThirdPro: SecondMax: First

A query starts with 1 GiB of memory, or what the same query needed last time, and gets more up to the plan's limit. Details in the plans and billing guide.

Pricing questions

Why is the plan per member, not per workspace?+

Because people ask questions, not workspaces. Put the one analyst who lives in the data on Max and keep everyone else on Free. The same person can be on different plans in different workspaces.

What happens when the monthly event quota is used up?+

New events are refused with 402 until the month turns (UTC) or the quota grows. Refused events are not stored, and your product should stop sending at that point. The quota resets on the first of the month.

What happens when my query credits run out?+

New queries are refused until the first of the month (UTC) or until your plan changes. Credits are personal: one member running out does not affect the others.

Do failed or retried queries cost credits?+

Only the run that gives the answer is charged. If a query runs out of memory and Tuumo runs it again with more, the first run costs nothing. Looking at a stored result is free.

How do I upgrade?+

Billing in the app comes later. Until then a workspace admin writes to support@tuumo.fi from the account's email address, and we set the plan by hand.

Can the prices change?+

Yes, with 30 days' notice, as the terms of service say. Prices exclude VAT.

Start on Free. Upgrade when you ask a lot.

A million events a month and 500 query credits. No credit card.